Who is responsible
[Legal business name], trading as SHO, is responsible for this site and its project-enquiry form. Registered address: [registered address]. Privacy contact: [privacy email].
What we collect and why
When you submit an enquiry, we collect your name, email address and project description. We use this information to assess and respond to a potential engagement, communicate with you and keep a record of that conversation.
Legal basis and international use
Where applicable law requires a legal basis, SHO relies on steps requested before entering a contract and its legitimate interest in responding to business enquiries. SHO works internationally; information may be processed in countries other than yours only with appropriate safeguards required by applicable law.
Storage, access and deletion
Enquiries are stored in SHO’s restricted-access lead system. Replace this sentence before launch with the approved retention period: [retain enquiries for X months/years after last meaningful contact]. You may request access, correction or deletion by contacting [privacy email], subject to applicable legal obligations.
Sharing
We do not sell enquiry information. We share it only with authorised SHO team members and service providers that process it on our behalf, including the lead-storage provider, where needed to respond to your request or comply with law.
Your choices
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, or to complain to a supervisory authority. Contact [privacy email] to exercise those rights.